Privacy Policy

Last updated: February 19, 2026

1. Introduction

NexaSuite Technologies ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website (nexasuite.in) and related services.

By accessing or using NexaSuite, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, phone number, company name, and password when you register.
• Usage Data: Pages visited, features used, session duration, IP address, browser type, and device information.
• Payment Information: Billing address, plan selection, and transaction IDs. Payment card details are processed by our payment partners (Razorpay/Stripe) and never stored on our servers.
• Communication Data: Messages you send through our contact form, support tickets, or chat.
• Cookies & Tracking: We use cookies and similar technologies for authentication, analytics, and personalization.

3. How We Use Your Information

• To create and manage your account
• To provide, maintain, and improve our services
• To process subscriptions and payments
• To send transactional emails (confirmations, invoices, security alerts)
• To send marketing communications (with your consent)
• To analyze usage patterns and improve our platform
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Firebase (hosting, auth, analytics), Razorpay/Stripe (payments), Formspree (contact forms), and email delivery services.
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@nexasuite.in.

7. Cookie Policy

We use the following cookies:

• Essential: Authentication tokens, session management (required for the site to function).
• Analytics: Google Analytics / Firebase Analytics to understand usage patterns.
• Preferences: Theme preference (dark/light mode), language settings.

You can disable non-essential cookies through your browser settings.

8. Security

We implement industry-standard security measures including TLS/SSL encryption, Firebase security rules, access controls, and regular security audits. While no system is 100% secure, we take every reasonable step to protect your information.

9. Children's Privacy

NexaSuite is not intended for users under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our website. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related inquiries, contact us at:

NexaSuite Technologies
Email: privacy@nexasuite.in
Address: Bangalore, Karnataka, India
Phone: +91 98765 43210